(last update 16.10.2020)

Dear Customer,

Three Roses Beauty ships from Bulgaria-Europe. We have worldwide shipping.

We use two delivery options: DPD courier for most of the European countries and National Post Office service for the rest of the world.

After your payment has been confirmed, we will do our best to ship your order within 1-3 business days (that excludes weekends, promo periods, national holidays in our country and unexpected busy periods). Please note that sertain products might need to be sourced  from the producer and that fact might delay the shipping of your order. You will be informed in case that this occures.

If any concerns would arise regarding the order (delay in dispatch, incorrect delivery address, product specification, out-of-stock products, etc.), you will be contacted by e-mail. The order will not be proceded until we receive an answer or until a certain amount of time will not pass.

As every order is unique, shipping costs vary depending on the chosen delivery method, weight, and destination of your order. The best way to get the information about the price of delivery is to add the product(s) you want to purchase to the bag and proceed to checkout.

After your order has been sent you will receive a tracking number that will allow you to follow the delivery of your order.

Depending on your delivery country, different taxation rules and additional charges may apply. If you are shipping items to a country that does not belong to European Union, you may need to pay import duties and taxes (including VAT) upon receipt of the products. We recommend you to contact your local customs office for more information as customs policies and practices vary widely from country to country. We have no control over these charges and that is why we cannot advise on their exact amount. You will be responsible for payment of additional fees, since the price you pay to Three Roses Beauty excludes all relevant import duties and taxes.

We cannot be held responsible if the delivery address is incorrect or it was corrected after the dispatch was made.

for more information check the “Terms and conditions & Privacy policy”